Showing posts with label CSR. Show all posts
Showing posts with label CSR. Show all posts

Celebrity Social Responsibility

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"With so many Hollywood actors, British rock stars and American talk show hosts beating a path to Africa - building schools, visiting refugee children, raising awareness on AIDS and the fighting in Darfur - it`s a wonder the entertainment industry can still function."
Scott Baldauf

In recent years celebrities have taken an active interest in world politics, donating significant sums of money, adopting children from developing countries, visiting refugee camps - the number of activities is endless. Some, like U2 singer Bono, have become well-recognized global activists. In 2006, Time Magazine declared him their "person of the year" for having "persuaded the world´s leaders to take on global poverty".
Celebrity involvement in politics is not a new phenomenon, just think of Bob Dylan or John Lennon´s songs in the 1960s. Then, in the 1980s projects like Bob Geldof`s LiveAid or Michael Jackson`s USA for Africa we
re brought into being in order to raise awareness for the suffering in third world countries.
But what really drives celebrity activism for global issues? Is it all good will and conscience or are they - much like corporations - merely window dressing?

We probably have to distinguish between two types of celebrities. The ones who really care and have a genuine interest and the ones who do it solely for reasons of self-promotion.

First of all, celebrity philanthropy can really make a difference. The United Nations have been actively approaching celebrities to become spokespeople of the organization, since Kofi Annan became Secretary General. On their website they say:
"Fame has some clear benefits in certain roles (...). Celebrities attract attention, so they are in a position to focus the world`s eye on the needs of children, both in their own countries by visiting field projects and emergency programmes abroad. They can make direct representations to those with the power to effect change. They ca use their talents and fame to fundraise and advocate for children and support UNICEF`s mision to ensure every child´s right to health, education, equality and protection."
The UN confirms that the use of celebrities has proved particularly effective both in raising awareness and in fundraising for the organization`s agencies.
Many NGOs, such as Oxfam rely heavily on celebrity ambassadors, since they reach people in a way an organization can`t.
So it is definitely the right thing to do. If you are an opinion leader and if you have the power to convince people to change their behaviour or simply to listen, then you should use it. There`s nothing wrong about it. There`s also no question that social causes do a great deal for the brand identity of the stars and the sponsors who embrace them.

But it seems like this has been taken to a new level. Nowadays, every celebrity has to attempt to save the world, even if they have no interest in doing so. They do it in order to remain celebrities. Howard Bragman, author of "Where`s my fifteen minutes?" says:
"You`ve got to have something for People magazine to shoot you at. You can`t just get $20 million a picture, you`ve got to serve turkey to the poor, too."


We live in a world were fame cannot be retained without continuous publicity. Celebrity activism is used to create positive press coverage and distract the public attention from past scandals (again, much like corporations use CSR). Angelina Jolie, once known as a drug abusive bad girl, totally repositioned herself through her work as a UN ambassador.
And then there´s the ones who just jump on the bandwagon. Madonna learned the hard way how fake commitment can backfire. Her adoption of a Malawian baby with procedures of dubious legality was a lesson learned for other celebrities. Lots of celebrities commit themselves to environmental issues without really knowing what they`re doing. This includes the story of Paul McCartney, who was given a hybrid car from Lexus. The car was specially flown in from Japan, therefore creating several hundred times more emission than it could ever save.

So some celebrities have an official capacity like the UN, some do it out of good will and some just for the publicity - but does it matter, as long as it works?
There is some serious criticism on celebrity activism. Some commentators, especially in Europe not only consider celebrity philanthropy non-genuine but criticize them for doing damage to Africa and other third world countries. In the Guardian, Nathalie Rothschild accuses Bono and the Live8 campaign for "perpetuating the undignified stereotype of Africans as poor, helpless and hapless. It was a campaign, not for global equality and modern development, but for miserably low aspirations." Celebrities are often accused of naivety, they tend to describe things in simplistic terms of good versus evil and black versus white.

In general, there`s nothing wrong about celebrities working for a good cause. Not matter what their true agenda is, they raise awareness, money and might eventually help the world to become a better place. But for the sake of their own reputation they should follow the same basic rules that apply to corporations when participating in CSR: be honest, be genuine and if you don´t care about the cause it might be better not to do it at all.

British comedian Sascha Baron Cohen addressed the issue in his movie Brüno, where the main character desperately tries to become famous and eventually records this charity song with Elton John, Bono, Sting and others:


Bibliography:

CSR: Business for a greater good?

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"There is one and only one social responsibility of business - to use its resources and engage in activities designed to increase its profits."
Milton Friedman, Nobel-prize winning economist

The concept of Corporate Social Responsibility describes the relationship between business and the larger society. While some argue that business exists to serve the greater community as well as direct beneficiaries of the company`s operations and that it`s a business`obligation to use its resources in ways that benefit society, others say that business shouldn`t do anything but increasing profits - by legal means. When Henry Ford first tried to invest some of his profit in implementing his social plans in 1919, he actually got sued by his shareholders and was forced to pay them a dividend instead.

Today companies can buy, invest, produce and sell anywhere on the planet. But with globalization came the global players that learned to take advantage of it by exploiting the third world and therefore maximizing their profit. But they weren`t willing to take social responsiblity for the places they operate in and the gap between rich and poor grew. The consequences were environmental damage and the disregard of human rights in developing countries. That`s when NGOs came to life, naming and shaming some of the world`s biggest companies` racketeering - Shell, Nestle and Nike, just to name a few.

When companies realized how much their reputation actually suffered from that, they decided to take the bull by the horns and established the concept of CSR. Thus they were able to restore their image and release the pressure built up by NGOs and governments - because there is another reason why companies seam so eager to help the world: through globalization, national companies turned into transnational conglomerats and therefore went beyond the national scope - national economical regulations wouldn`t apply anymore. On a global level, there simply were no employment or environmental laws, no trade practice rules or a standardized fiscal system. And since companies benefit from that lack of regulations, they used CSR to keep governments and supranational organizations from setting some up. They basically regulated themselves before they were regulated and therefore managed to keep a certain leeway.
That`s were terms like "window dressing" and "green washing" come in. Businesses pretend to care about their environment because they are expected to, when really, most of them never go through with it. They set up funds, print green labels on their products or give money to charities, but what are they really doing? The gas company BP invested $200 million in solar energy, but at the same time they spent $8.5 billion on exploring new oilfields in environmentally sensitive areas. A local water project, supported by Shell, failed because the water tower they built was never actually connected to the water supply mains. If you make your profits out of nuclear power, don`t act like you care for the environment.
Banerjee (2007) concludes: "All the theories and concepts of CSR and corporate citizenship suffer from a fundamental limitation: the absence of a clear political and legal framework for coordinating citizenship rights and responsibilities."

In my opinion, real Corporate Social Responsibility is not about pretending to save the world. It`s about honestly engaging in some simple groundrules, like producing safe goods, securing jobs and paying socially acceptable wages. If a company just sticks to that, it would really make a difference. The practice of CSR is usually regarded as a PR function, because it`s where the organization meets the public outside of the usual stakeholders (mainly producers and customers). So PR practitioners can use CSR as just another element in the creation/engineering of public opinion, to make an organization look good and polish its reputation - or they could realise the idea that PR can actually act in the public interest (like Grunig (1989) suggested) by making genuine attempts to discover the requirements of stakeholders and help companies to be more responsive to social needs.


Bibliography:
Banerjee, S. (2007): Corporate Social Responsibility - The Good, the Bad and the Ugly. Cheltenham: Edward Elgar Publishing.
Theaker, A. (2001): The Public Relations Handbook. New York: Routledge.
Snider, J., Hill, R. & Martin, D. (2003): Corporate Social Responsibilty in the 21st Century: A Vire from the World`s Most Successful Firms. Journal of Business Ethics 48/2003.